MYLALOOKS – SHIPPING POLICY

At MYLALOOKS, we are committed to providing reliable and transparent shipping worldwide. Please review our shipping policy below before placing your order.

PROCESSING TIME

All orders are processed within 2–3 business days (excluding weekends and holidays).
Delivery times begin after processing is completed.

You will receive a confirmation email with tracking details once your order has shipped.

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SHIPPING OPTIONS & DELIVERY

DOMESTIC SHIPPING

Standard Shipping –  €6.99
Estimated delivery: 6–15 business days

INTERNATIONAL SHIPPING

Standard Shipping –  €8.99
Estimated delivery: 7–18 business days

 Shipping

Delivery times may vary depending on destination, customs clearance, carrier performance, weather conditions, and seasonal demand.

TRACKING INFORMATION

All orders include a tracking number with real-time updates.

If tracking does not update immediately, please allow 3–6 business days for the carrier to scan the package, especially during peak periods.

DELAYS

Shipping delays may occur due to:

• Carrier issues
• Customs inspections
• Weather conditions
• High seasonal demand

MYLALOOKS cannot file carrier disputes unless a package is officially confirmed as lost.

LOST OR STOLEN PACKAGES

If your order is marked “Delivered” but you did not receive it, please contact us within 7 days so we can assist you.

We are not responsible for stolen packages after confirmed delivery, but we will help you work with the carrier.

INCORRECT ADDRESS

MYLALOOKS is not responsible for orders shipped to incorrectly entered addresses.

If your order has not shipped yet, contact us immediately to update your address.

ORDER MARKED DELIVERED BUT NOT RECEIVED

Please contact us first so we can verify delivery details and assist you with the carrier before filing any claim.

CHARGEBACKS

Please contact our support team before filing a chargeback.
Unnecessary chargebacks may delay resolution and result in additional processing fees.

CUSTOMER SUPPORT

If you have any questions about your order or shipping, feel free to contact at:

✉️ info@mylalooks.com

⏱ Response time: Within 8 hours